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November 2017 – Three Reasons Your Project Will Fail

We all start projects with the best intentions.  Sometimes we experience so much pressure to start working, that we don’t do what’s required to prevent failure at the beginning.  Avoid these three common pitfalls:

1)   Poor sponsorship.
Just as there are important characteristics in team members, there are also critical qualities in good sponsors.  Sponsors tend to be in management level positions so they can removebarriers and obtain resources to get things done.  However, that doesn’t mean that they know what else they need to do to be a good sponsor.  Identify what behaviors you need in your sponsors, and then have a collaborative and respectful conversation with them.  Just like you, they appreciate knowing what they need to do to make the project successful!
2)   Missing agreement.
Every project requires a SMART objective – a Specific, Measurable, Agreed Upon, Results-oriented, and Time-based description of what it’s supposed to accomplish.  Once your project objective has been written, you must get agreement from your key stakeholders.  If you’ve done a good job of uncovering your stakeholders’ requirements, then getting agreement will be much easier.  If you haven’t then conflicts will arise throughout your project, which are usually symptoms of uncovered requirements.
3)   Incomplete requirements.
Most people haven’t had training on how to elicit, clarify, and validate requirements, so it’s no surprise that this is the most common reason for project failure.  Since requirements make up the scope of a project, if you are missing requirements you are missing scope. And if you’re missing scope, your stakeholders will be unhappy with the deliverables. Make certain you identify all of the stakeholders and then get a complete, correct, and clear set of requirements.

A common practice is to rush through the initiation and planning of a project and start executing before requirements are clarified and agreement is obtained:  This is a recipe for failure.  You certainly don’t save any time or money by producing deliverables that don’t meet expectations.  All three of the above pitfalls must be addressed at the start of your project.  Only then can you execute a well-crafted plan according to the needs of your stakeholders.  Slow down to go fast.

Contact us when you’re interested in learning more about successful project management.

October 2017 – We Couldn’t Have Done It Without You!

Happy Anniversary!
You’re invited to celebrate with us!
People often me ask me how I got started in my business. Although it sounds like I planned it all out, it was really serendipitous!

15 years ago I wasn’t challenged or realizing my potential in my position as a Business Analyst/Project Manager, so I decided to start teaching in the evenings at University of Phoenix (UoP) while I worked during the day at my regular job for a Fortune 50 company. UoP provided me with excellent training as a learning facilitator, and I taught management students in Critical Thinking & Decision Making, Management, Organizational Behavior, and Project Management.

As a marketing tool, UoP asked me to deliver one hour lunch and learns at companies. The purpose was to demonstrate the quality of instruction that company employees would receive by attending UoP. It was fun and interesting learning about other companies and from their employees.

After a year, I realized that teaching was my passion, and I wanted to help make people’s jobs easier and less stressful by teaching them professional development and project management skills. On Oct. 1, 2003 I started Achievement Consulting & Training, Inc. (later rebranded as Ready2ACT).

Finding my passion as a teacher and starting my own business has been my greatest joy! I can’t thank you enough for supporting my business, learning from you, and allowing me to be part of your life. If there’s anything that I can do for you, please don’t hesitate to contact me . As a thank you gift, I’m offering a 14% discount on our classes.


Thanks to you we are celebrating our 14 th  anniversary at Ready2ACT! As a token of our appreciation, we’d like to extend a 14% discount to you on our public and eLearning classes:

October 19, 26 and November 2, 9: Register by Oct. 11 for $308 off!
Golden, CO
October 19, 26 and November 2, 9, 16: Register by Oct. 11 for $350 off!
Golden, CO
December 11-15: Register by Oct. 31 for $350 off!
Golden, CO
Use discount code R2A14 for 14% off our eLearning courses through Oct. 31:
https://ready2act.com/classes/?target=e-learning-courses

Email us at  info@Ready2ACT.com  or call 720-373-2601 for more information.

Thank you for your support!

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September 2017 – What’s your Emergency Plan?

What’s your Emergency Plan?
 
By Tiffany Dahlberg  
Hurricanes Harvey and Irma have affected the lives of millions of people and thousands of businesses.  Natural disasters notwithstanding, you could have a personal emergency that impacts you, your family, and your sept 2017company like when my husband was diagnosed with cancer.  What’s your plan when the unexpected happens?
Depending upon the size of your company and the impact of a disaster, you may need a risk assessment and mitigation plans for both projects and the organization.  However, I’m advocating two emergency plans that cover most situations:
1) Your Personal Plan and
2) Your Company’s Plan.

Here are six steps to follow for both plans:
1)    Get crystal clear on your values to determine what matters most in an emergency.  For me, it’s that my clients, employees, and family are safe, informed, and protected.
2)    Decide which timelines are acceptable for disasters.  For example, a two day disaster plan will be different than a six month plan.
3)    Create your plans by keeping them simple and allowing for flexibility aligned with your values.
4)    Ensure that all contact information is included (full names, email addresses, and phone numbers) along with your instructions of who to contact, when, and why.
5)    Distribute your plan to multiple people who need to execute it and be informed.
6)    Ensure that your plan is understood and updated regularly.

Although developing these plans can be emotionally difficult, think about how hard it would be to need a plan and make decisions under duress, or worse yet, having someone else do it and not know your wishes!  Keep it simple. Mine is one page. I hope you never have to use these plans!

January 2017

Four easy steps to improve your communication in 2017
Have you ever felt like you weren’t connecting with someone?  From your perspective, you were communicating clearly, yet the other person didn’t get it? Perhaps the other person interrupted you by asking questions that you haven’t answered yet?
Many people have been exposed to the concepts of different styles.  Most instruments have four quadrants of personalities or social styles or thinking styles or communication styles. If you are familiar with these various assessments, as I am having my education in communication and management, you may have noticed some similarities with the four quadrants.
Even if you aren’t familiar with any of these assessments, they can all be neatly summarized into the four items that everyone wants to know when you are communicating:
1)    What
2)    Why
3)    Who
4)    How
According to Dick Cochran at Comstar, this is the correct order to present your ideas, action items, or requests whether in a meeting or via a written format like email.  Some of you who are detailed-oriented may have noted that “when” is missing; you may add it at the end.

The reason why this order works is because the four quadrants consist of assertiveness and pace of communication on the horizontal axis (low on the left side, high on the right).  People who prefer the  “what” and “why” styles are higher on that scale meaning they are more assertive and less patient, so answer their questions first (#1 and #2). People who prefer the “who” and “how” styles are lower on that scale meaning they like more time to think and respond, so they will wait longer for their questions to get answered (#3 and #4).

Of course, no one appreciates being put in a box.  Most people slide up and down these scales to some degree depending upon the situation and the relationship.  Personally, I care about all four of these questions. Ideally, you’d know your audience and flex your communication to that person’s preference. However, many times our audience reflects all four styles, so this is a general recommendation designed to improve your communication.
I encourage you to structure your meetings and emails using this order, see if it makes a difference for you, and let me know your results.  If you are curious about different assessments to improve your communication and teamwork, please contact me.
Happy 2017!

 

 

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